Shipping & Returns
We keep it simple. Fast dispatch, free shipping over $99, and a no-fuss returns policy.
Shipping
- Free Free shipping on all orders over $99 AUD (inc. GST)
- Standard 3–7 business days depending on destination state
- Express 1–3 business days — available at checkout for most areas
- Australia We ship Australia-wide including rural and remote areas
Most orders are picked, packed and dispatched same or next business day!
Returns
- 30 days Returns accepted within 30 days of delivery
- Condition Unopened, in original packaging (we can't accept opened label rolls)
- Our error Wrong item or damaged? We cover return shipping, no questions asked
To start a return email orders@labeldepot.com.au with your order number and we'll handle the rest.
Large or pallet orders?
For orders requiring freight delivery (pallet quantities, 500+ units), contact us directly for tailored shipping options. Email orders@labeldepot.com.au.
Frequently Asked Questions
When will my order ship?
Most orders placed before 2pm (AEST) on a business day are dispatched same day. You'll receive a tracking notification by email as soon as your parcel is lodged.
How does free shipping work?
Free standard shipping applies automatically to all orders over $99 AUD (inc. GST) shipped to Australian addresses. No codes needed.
Can I order samples before committing to bulk?
Absolutely. Many of our label products are available in single packs. Email us if you need a specific sample cut to size for compatibility testing.
Do you invoice for trade accounts?
Yes. Approved trade account holders receive 30-day net invoicing. Apply at our trade account page or email orders@labeldepot.com.au.
What if my labels arrive damaged?
Contact us immediately with photos. We'll arrange replacement or refund at no cost to you — including return freight if required.
Are all prices GST-inclusive?
Yes. All prices displayed on LabelDepot include GST. Your tax invoice will show the GST component separately.
Still have questions? Our team deals with label buyers every day.
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