Shipping & Returns | LabelDepot

Shipping

Free Free shipping on all orders over $99 AUD (inc. GST)
Standard 3–7 business days depending on destination state
Express 1–3 business days — available at checkout for most areas
Australia We ship Australia-wide including rural and remote areas

Most orders are picked, packed and dispatched same or next business day!

Returns

30 days Returns accepted within 30 days of delivery
Condition Unopened, in original packaging (we can't accept opened label rolls)
Our error Wrong item or damaged? We cover return shipping, no questions asked

To start a return email orders@labeldepot.com.au with your order number and we'll handle the rest.

Large or pallet orders?

For orders requiring freight delivery (pallet quantities, 500+ units), contact us directly for tailored shipping options. Email orders@labeldepot.com.au.

Frequently Asked Questions

When will my order ship?

Most orders placed before 2pm (AEST) on a business day are dispatched same day. You'll receive a tracking notification by email as soon as your parcel is lodged.

How does free shipping work?

Free standard shipping applies automatically to all orders over $99 AUD (inc. GST) shipped to Australian addresses. No codes needed.

Can I order samples before committing to bulk?

Absolutely. Many of our label products are available in single packs. Email us if you need a specific sample cut to size for compatibility testing.

Do you invoice for trade accounts?

Yes. Approved trade account holders receive 30-day net invoicing. Apply at our trade account page or email orders@labeldepot.com.au.

What if my labels arrive damaged?

Contact us immediately with photos. We'll arrange replacement or refund at no cost to you — including return freight if required.

Are all prices GST-inclusive?

Yes. All prices displayed on LabelDepot include GST. Your tax invoice will show the GST component separately.

Still have questions? Our team deals with label buyers every day.